The Jeep Cherokee has been knockin down back roads for a long time. They have always been crude, boxy, and rough all over since day one. That isn’t to say that the Cherokee isn’t dearly loved by Jeepsters; in fact, the opposite true. The Cherokee has been an off-road icon for decades. The 2020 Jeep Cherokee, on the other hand, has not received the same love and adoration.
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The 2020 Jeep Cherokee got ripped to shreds by Consumer Reports. The once-beloved Jeep is now getting dragged in nearly every category. Although there are not many good things to say about this Jeep Cherokee, three major categories should keep any prospective buyer away. In a time with so many great SUVs, the Cherokee can’t hang.
I wouldn’t expect the Jeep Cherokee to be nimble and quick through the corners, but Consumer Reports found that every turn was clumsy and lumbering. Though the body roll isn’t horrible, the steering input required in most turns is heavy and laborious, yet still doesn’t give the driver much feedback from the road. And, the driving problems don’t end with the steering.
The powertrain is also a big mess. The base turbocharged four-cylinder makes 270 hp. As CR puts it, “not all of the horses seem awake.” The Cherokee is not just slow; its throttle response is sluggish and sloppy. If that weren’t enough, the nine-speed automatic is choppy and undecided. Even with its smaller four-cylinder, the 2020 Jeep Cherokee only gets 24 mpg. Compared to older XJ Jeeps, I guess that’s not bad, but it is bad for a modern SUV with that small of a motor.
It honestly doesn’t really get any better off-road. The Jeep Cherokee isn’t really made for heavy off-road use, but it still has AWD and multiple driving modes for snow, mud, and sand. The same vague steering and sluggish power rob any off-road joys.
Although the interior does give off an up-class sort of vibe, It never crosses into leading its class in sophisticated tech or features. The seats and other bits of leather trim are surprisingly plush and comfortable, but the dash is home to a pile of cheap-feeling buttons and knobs.
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Strangely some drivers have reported that while the driving position is nice, the steering wheel’s adjustments are odd and unhelpful. The steering wheel is reportedly similar to a vertical bus-like wheel that requires the driver to stretch out uncomfortably for it.
Obviously, brand-new cars don’t tend to see too many problems right away. Consumer Reports has a system to predict future reliability. They look at the number of problems that previous models had without major mechanical updates and uses those figures to predict how many problems the new model will have. It’s not looking great for the 2020 Jeep Cherokee.
Since 2014, the Jeep Cherokee has received pretty bad marks for reliability. The problems have ebbed and flowed over the years and, in some cases, got a little better with later models. Still, across the board, the Jeep Cherokee has dealt with major problems like transmission issues, body integrity, suspension, and, most commonly, cabin electronics.
The real problem is, there are too many great, affordable SUVs out these days to roll the dice on a model about two decades past its prime. Skip the 2020 Jeep Cherokee; you can do better.
Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. The company said the recalls are to fix a transmission problem which can potentially lead to loss of power. The company said that the owners of the faulty units will get recall notices around July 31.
The company issued a statement saying, 'A review of customer data prompted an FCA investigation that discovered a driveline connection may, in certain circumstances, slip. Should this occur, it may lead to loss of propulsion and prevent the transmission from engaging PARK when the vehicle is stationary.'
The Jeep Cherokees that are being recalled have been produced between 2014 and 2017, mostly sold in United States and Canada. However, there have been no major incident so far with Cherokees yet due to this problem. The company documents posted by the US National Highway Traffic Safety Administration says it has one report of a crash with no injuries. It also has 829 warranty claims and three field reports due to the problem.
The Jeep Cherokees being recalled are mostly all-wheel-drive models produced between 2014 and 2017. They all have a two-speed Power Transfer Unit, also known as the Active Drive II or Active Drive Lock. The system simulates the sort of two-speed transfer case found in many part-time four-wheel-drive trucks and SUVs. The features are optional on multiple trims and standard on Trailhawk models.
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Fiat Chrylser said it will install updated software in the faulty Cherokees to ring an alarm when such malfunctions occur again. It said that when the SUV is on the move, the system will automatically shift power to the rear wheels to maintain propulsion. If a malfunction is detected while attempting to shift into park, the system will also apply the parking brake automatically to prevent roll-away.
Fiat Chrysler also said that only one per cent of the Cherokee SUVs face this issue, and most are covered by five-year powertrain warranties. For 2014 and 2015 models, transmissions are covered for 100,000 miles. For 2016 and 2017 models it’s 60,000 miles.
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