A colleague of mine has a Mac on OS 10.13.6 and needs to work from home over dual monitors using his Mac. He was originally attempting to connect via Citrix Workspace, installed by our IT. However, I read this below thread that suggested it was better to use Receiver 12.9.1. The citrix desktop opens just fine and works well, we just cannot work out how to get it to display over both of his monitors instead of just one.
Citrix Workspace app for Mac is compatible with all currently supported versions of the following Citrix products. For information about the Citrix product lifecycle, and to find out when Citrix stops supporting specific versions of products, see the Citrix Product Lifecycle Matrix. Since Mac OS users can update there OS version to 10.12 (sierra), there are problems with the Citrix Receiver. When you connect with your storefront, you can login, but when you choose a desktop or app the Citrix Receiver stops with the following error: Initialization Failed, Contact your help desk for assistance. Apple computers and devices (MacBook, iMac, Mac mini, iPad) Citrix Workspace app replaces the Citrix Receiver App. When accessing your BVN desktop for the first time via an Apple device, a free program called Citrix Workspace App will need to be installed onto the computer or device. Download for macOS. Work in multiple spaces on Mac. If the desktop on your Mac gets cluttered with open app windows, you can use Mission Control to create additional desktops, called spaces, to organize the windows.When you work in a space, you see only the windows that are in that space.
We uninstalled Workspace 19 and installed Receiver 12.9.1 but no change. Нод 32 for mac. We also tried the mission control 'Displays have separate spaces' both checked and unchecked, but no change.
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On Windows I am able to drag the citrix desktop between the screens and then maximise, it then maximises over both. On Mac when we drag the window between the two monitors, half of it disappears. This is the same for any apps on the Mac. Once it crosses the screen boundary, it will only appear on one or the other, but never both. Nothing can be maximised or stretched over both screens.
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I am not a Mac user myself so I am feeling quite out of my depth, I am one of the business analysts working in the office just trying to help my colleague get his work from home setup working. He is an operator so one screen is not functional and we need to get both screens working. On Windows there is an option in the receiver to allow it to go over all screens, but I can't find anything like that for the Mac.
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Thanks in advance if you have any suggestions!